Refund policy

We want you to shop with confidence. If you’re not completely satisfied with your purchase, our return process is simple and hassle-free.

✓ Easy Returns: You may return eligible items within 7 days of delivery (choose your preferred timeframe) in their original condition, unused, and with all tags/packaging intact.

✓ Refund or Exchange: You can choose between a full refund, store credit, or an exchange for another product.

✓ Fast Processing: Once we receive your returned item, our team will inspect and process your refund within 7 business days.

✓ Delivery Charges will not be refunded.

✓ All returns should be sent to APex Roots . Food Street Gujranwala.

✓ For further queries about exchanges and returns, please contact us  at infoapexroots@gmail.com

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

Consumer Returns Department

Apex Roots

Food Street Gujranwala 

Pakistan

Telephone Support : +923174682678 ( 9:00 AM to 5:00 PM  Monday - Saturday )